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Bots are currently used the most in responding to straightforward inquiries from employees and with machine learning they’ll be able to respond to increasingly complex questions and scenarios. In the next 12 years, 800 million people will lose their jobs to automation. But hairdressers, nurses, and artists are safe–for now.

A 2017 McKinsey Global Institute study of 800 occupations across 46 countries found that by 2030, 800 million people will lose their jobs to automation. That’s one-fifth of the global workforce. A further one-third of the global workforce will need to retrain if they want to keep their current jobs as well. And looking at the effects of automation on American jobs alone, researchers from Oxford University found that “47 percent of U.S. workers have a high probability of seeing their jobs automated over the next 20 years.”

This is the workforce of the future. Technology is transforming the world of work beyond all recognition creating groundbreaking opportunities. But it’s also eroding the rights of workers. Some even fear a dystopian jobless future. But are these anxieties overblown? How we react to this brave new world of work today will shape societies for generations to come.

What are the future jobs?

New categories of jobs will emerge, partly or wholly displacing others. The skill sets required in both old and new occupations will change in most industries and transform how and where people work. It may also affect female and male workers differently and transform the dynamics of the industry gender gap.

Artificial intelligence and automation will create more jobs than they replace, according to a new report entitled “The Future of Jobs” from the World Economic Forum (WEF). But the transition will likely be tough for some workers, the group warns.

The Future of Jobs Report 2018

The Future of Jobs

“To prevent an undesirable lose-lose scenario—technological change accompanied by talent shortages, mass unemployment and growing inequality—it is critical that businesses take an active role in supporting their existing workforces through reskilling and upskilling, that individuals take a proactive approach to their own lifelong learning, and that governments create an enabling environment, rapidly and creatively, to assist in these efforts,” according to the report.

– Is your job safe from automation?

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